CASE STUDY · CLIENT ENGAGEMENT

A simpler way for Domex customers to get lawn care.

Domex Lawn Care is an owner-run lawn care and landscaping business serving Brevard County, Florida. We designed and launched a bilingual iPhone app and a new bilingual website that turn a customer's first question into a clear service request.

Visit domexlawncare.com · Get the iPhone app

Domex Lawn Care app home screen with Browse Plants, Request Service, and Contact Us actions

The challenge

Domex needed a faster path from a customer's first question to a service request the owner could act on. The experience had to feel local and personal, work in English and Spanish, and let the business keep serving customers while the old website was replaced.

What we built

  • An iPhone app on the App Store. Customers request service, attach photos of their yard, browse a catalog of more than 60 plants, and contact the team directly. Everything is available in English and Spanish.
  • An owner workspace in the same app. The owner reviews incoming requests, sees the customer's photos and notes, and sends quotes without leaving the app.
  • Instant notifications. Every new request is emailed to the owner as it arrives, so nothing waits in an inbox that nobody checks.
  • A new bilingual website. The English and Spanish pages explain the services and service area, offer click-to-call, lead to a protected quote form, and point visitors to the app.

Managing our clients is much easier now. Customers send service requests and book appointments right from the app.

Raul Melo, owner, Domex Lawn Care

How we rolled it out

We launched the app first, then built the website while the previous site stayed online. Once the new site was ready, Domex moved its domain over in a single step. The business kept taking requests the whole time.

The result

  • A customer app live on the App Store since May 2026.
  • A bilingual website live at domexlawncare.com.
  • Customers now send service requests and book appointments directly in the app.
  • Service requests arrive in one consistent format, with contact details, the services requested, and optional yard photos.
  • Domex owns its accounts and its data. The database runs in the business's own account, not ours.

Technology

iPhone app built with React Native and Expo on Supabase. Website built with Next.js on Cloudflare, with spam protection on every form and transactional email through Resend.


Back to all work